TechInk is a digital service for creating and managing technical documentation. We’re comprised of writers and engineers who understand the oft-overlooked importance of maintaining clear and up-to-date technical documentation and internal knowledge bases.

We have an average of nearly 10 years of experience in various tech companies spanning web apps, mobile apps, retail hardware and software, video games, and A/B testing software. We have written and managed documentation for customer support teams, design documentation for internal knowledge bases, process documentation, and how-to articles for quality assurance testing. Our work has helped to:

• Significantly reduce the average time needed to onboard new employees through easily-referenced process documentation

• Increase readership of internal reports from leadership and cross-team collaborators

• Teach employees how to use and test various tools and services, from network testing software to moderation tools

• Streamline companies’ knowledge bases through the use of templates, version control, and improved file management

• Significantly reduce time spent in one-off meetings to learn how tools and services work

TechInk is based in Los Angeles and is a fully remote digital service. We’re happy to work with you no matter where you’re located, and we’re committed to keeping your information private and secure.